🔐 Privacy Policy

🔐 Privacy Policy

Website: https://viralux.online
Platform Name: Viralux

1. Introduction

Viralux (“we”, “our”, “us”) operates as a professional Social Media Marketing (SMM) platform providing digital growth and automation services.

We are committed to protecting your privacy and ensuring transparency regarding how your information is collected, used, and safeguarded.

By accessing or using Viralux, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When registering or placing orders, we may collect:

• Full Name

• Email Address

• Billing Information

• Payment Transaction ID

• Account Username

• API Key usage data

We do NOT request or store your social media passwords.

2.2 Payment Information

Payments on Viralux may be processed via:

• Credit/Debit Cards

• Stripe

• PayPal

• Cryptocurrency (via CoinPayments or similar crypto gateways)

Important:

• Viralux does NOT store full credit card numbers.

• All payment data is securely processed by certified third-party payment providers.

• Cryptocurrency transactions are recorded on their respective blockchain networks and processed by external crypto gateways.

2.3 Technical & Usage Data

We automatically collect:

• IP address

• Device type

• Browser information

• Login timestamps

• Order activity logs

• API usage records

This helps maintain platform security and prevent abuse.

3. How We Use Your Data

Your data is used to:

• Process transactions

• Deliver ordered services

• Manage user accounts

• Provide technical support

• Prevent fraud and abuse

• Improve platform performance

• Comply with legal obligations

We do NOT sell, trade, or rent your personal information.

4. Cryptocurrency & Blockchain Transparency

If you choose to pay using cryptocurrency:

• Transactions are irreversible once confirmed on the blockchain.

• Viralux is not responsible for incorrect wallet addresses entered by users.

• Network confirmation times may vary.

• Refunds for crypto payments follow our Refund Policy guidelines.

Crypto payments are processed through secure third-party providers such as CoinPayments or equivalent services.

5. Data Security Measures

Viralux implements advanced security measures including:

• SSL encryption (HTTPS)

• Secure server infrastructure

• Firewall & intrusion monitoring

• Limited administrative access

• Encrypted database systems

While we strive for maximum security, no online system can guarantee 100% protection.

6. Cookies & Tracking

We use cookies to:

• Maintain secure login sessions

• Improve website performance

• Analyze visitor behavior

• Prevent fraudulent activity

You may disable cookies in your browser settings.

7. Third-Party Service Providers

We may use third-party services including:

• Payment processors (Stripe, PayPal, Crypto gateways)

• Hosting providers

• Analytics services

• API service providers

Each third-party operates under its own privacy policy.

8. Data Retention

We retain user data for as long as necessary to:

• Maintain account records

• Fulfill service orders

• Comply with financial regulations

• Prevent fraudulent activity

Users may request account deletion by contacting support.

9. Your Rights

Depending on your country of residence, you may have rights to:

• Access your personal data

• Correct inaccurate information

• Request deletion

• Restrict data processing

• Withdraw consent

Requests can be sent to:
support@viralux.online

10. Age Restriction

Viralux services are intended for individuals 18 years or older.
We do not knowingly collect data from minors.

11. Policy Updates

We reserve the right to update this Privacy Policy at any time.
Changes will be reflected on this page with a revised effective date.

12. Contact Information

For privacy-related inquiries:

support@viralux.online
https://viralux.online